Frequently Asked Questions
Everything you need to know about our premium kitchen essentials and delivery.
How do you ensure the freshness of your food products?
At Solovey Kitchen, we source our ingredients daily and use climate-controlled packaging and express shipping to ensure every item arrives at your doorstep in peak condition.
What is your return policy for perishable items?
Due to the nature of our products, we cannot accept returns on perishable food items. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Do you offer international shipping?
Currently, we only ship within the continental United States to maintain the quality and safety standards of our food products during transit.
Are your products suitable for specific dietary restrictions?
We offer a wide range of gluten-free, vegan, and organic options. Detailed ingredient lists and allergen warnings are provided on each individual product page.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.